Contact Us / Kontakt

Customer Service

Email:
kontakt@royalfashion.pl

Phone:
+48 791 133 000

Monday - Friday: 9:00 - 17:00 (CET)
Saturday - Sunday: Closed

Returns & Complaints

Email:
reklamacje@royalfashion.pl

For returns and complaints, please include your order number and a description of the issue.

Company Address

Royal Fashion Vipol Sp. z o.o.
al. Jana Pawła II 27
00-867 Warszawa
Poland

Company Details

  • NIP (Tax ID): 5223103395
  • REGON: 368499313
  • VAT EU: PL5223103395

Bank Details

For bank transfers:

  • Bank: ING BANK
  • Account Holder: Royal Fashion Vipol Sp. z o.o.
  • IBAN: PL 16 1050 1025 1000 0090 3258 7421
  • SWIFT/BIC: INGBPLPW

Frequently Asked Questions

How can I track my order?

Once your order has been shipped, you will receive an email with tracking information. You can also check your order status by logging into your account.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and bank transfers. Available payment methods may vary depending on your location.

How long does delivery take?

Delivery times vary by destination:

  • Poland: 1-3 business days
  • EU countries: 3-7 business days
  • Other countries: 7-14 business days

Can I return an item?

Yes! As an EU consumer, you have 14 days to return items without giving a reason. Please see our Returns Policy for details.

How do I exercise my GDPR rights?

You can submit data access, deletion, or portability requests through ourData Rights page or by emailing kontakt@royalfashion.pl.

Social Media

Follow us on social media for the latest updates and promotions:

Feedback

We value your feedback! If you have suggestions on how we can improve our service, please let us know at kontakt@royalfashion.pl.

Royal Fashion

Royal Fashion Vipol Sp. z o.o.

al. Jana Pawła II 27

00-867 Warszawa, Poland

kontakt@royalfashion.pl

+48 791 133 000

© 2025 Royal Fashion

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